Effective Date: January 1, 2025
Last Updated: February 20, 2025

At Archway Computer, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, company name.
• Usage Data: Information about how you interact with our website and services.
• SMS and Communication Data: When you opt-in to receive SMS messages, we collect and store your consent, phone number, and any messages exchanged.
• Technical Information: IP addresses, browser type, and other technical data collected through cookies and tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our services, including IT support, cybersecurity solutions, and consulting.
• To send important updates, notifications, and appointment reminders via email or SMS.
• To comply with legal requirements and prevent fraud or misuse of our services.
• To respond to inquiries and provide customer support.

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information under the following circumstances:

• Service Providers: We may share data with third-party vendors who help us provide our services (e.g., SMS messaging platforms, email services).
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or to protect our rights.
• Business Transactions: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. SMS Communication & Consent

By opting into SMS communications from Archway Computer, you agree to receive messages related to:

• Appointment scheduling and reminders.
• IT service updates and security alerts.
• Account notifications and support assistance.

Message Frequency: Varies based on your interactions with our services.
Message & Data Rates: Standard messaging and data rates may apply based on your mobile carrier’s terms.
Opt-Out: You may opt out at any time by replying STOP to any SMS.
Help & Support: Reply HELP for assistance or visit our website at https://www.myarchway.com.

5. Data Security

We take appropriate security measures to protect your data from unauthorized access, disclosure, or alteration. However, no system can be 100% secure, and we encourage users to take precautions when sharing personal information online.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information by contacting us.
• Withdraw consent for SMS and marketing communications.
• Request information about the data we collect and how we use it.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Archway Computer
5737 Kanan Rd # 330, Agoura Hills, CA 91301
Email: [email protected]
Phone: (888) 361-9995

For more details, visit our Terms of Service at [Terms URL].