Make Applied Epic Work for Your Agency
Applied Epic is a powerful tool for insurance agencies—but only when it’s properly configured and optimized for your needs. If your system feels slow, disorganized, or frustrating, we can help. As an Applied Systems IT Certified Solutions Partner, we support over 400 insurance agencies, including hundreds using Applied Epic daily. Our team ensures your system runs at peak performance so you can focus on growing your agency
An Official IT Partner of Applied Systems © and their Family of Brands
Your Trusted Applied Epic IT Partner
If your agency struggles with Applied Epic errors, inefficient workflows, or integration challenges, you’re not alone. Our Applied Epic Assessment identifies inefficiencies, fixes recurring issues, and ensures your system is configured for success.
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Fix Persistent Errors – Get expert troubleshooting for Applied Epic issues
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Optimize Performance – Configure your system for efficiency and productivity
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Seamless Integrations – Improve connectivity with CRMs and third-party tools
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Smooth Migrations – Minimize downtime when transitioning to Applied Epic
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Improve Data Accuracy – Standardize workflows and eliminate inconsistencies
Our Services
Applied Epic Services We Offer
Applied Epic Troubleshooting & Support
Stop struggling with system errors. Our team quickly identifies and resolves Applied Epic issues to keep your agency running smoothly.
Applied Epic Workflow Optimization
Increase efficiency with custom workflows designed for your agency’s needs. We help eliminate redundancies and improve system navigation.
Applied Epic Integrations & Automation
Connect Applied Epic with your CRM, automation tools, and other essential software to streamline operations and improve data flow.
Applied Epic Migrations & Data Transfers
Ensure a smooth transition to Applied Epic with expert data migration and setup.
Applied Epic Reporting & Analytics
Improve data-driven decisions with custom reports and advanced analytics.
Applied Epic Security & Compliance
Keep your agency’s data secure and ensure compliance with industry regulations.
Why Insurance Agencies Trust Archway Over Applied’s In-House Support & General IT Vendors
When it comes to IT support for insurance agencies, not all providers are created equal. You need a partner that knows your industry, understands Applied Epic inside and out, and resolves problems fast. That’s where Archway shines. Unlike Applied’s in-house support, which only fixes basic Epic issues, or general IT vendors who don’t understand insurance software, we do it all—better, faster, and with industry-specific expertise. See how we stack up:
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Benefits
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Applied In-House Support
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Generic IT Companies
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How Fast Can We Fix Your Applied Epic Problem?
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✅ Minutes – Our team knows Epic inside and out, solving issues immediately
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⚠️ Hours – Applied Epic’s team works through a queue, delaying resolutions
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❌ Days (or longer) – General IT vendors don’t specialize in Applied Epic, leading to extended troubleshooting times
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Applied Epic Expertise
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✅ Thousands of Epic problems solved yearly, from workflows to system performance
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⚠️ Limited to basic troubleshooting & generic training
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❌ No experience with Applied Epic
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Comprehensive IT Support Beyond Epic
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✅ Covers everything—Applied Epic, AMS, CRM integrations, compliance, cybersecurity, and automation
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⚠️ Only supports Applied Epic—no help with broader IT issues
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❌ General IT helpdesk with no industry-specific expertise
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Cybersecurity & Compliance for Insurance Agencies
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✅ Helps agencies meet NYDFS, CCPA, HIPAA & other insurance regulations
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⚠️ No cybersecurity or compliance support
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❌ Generic security with no insurance compliance expertise
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Seamless CRM & AMS Integrations
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✅ Connects Applied Epic with CRMs, accounting tools, and automation platforms
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⚠️ Limited support for third-party integrations
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❌ No Applied Epic integration expertise
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24/7 Help Desk IT Support
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✅ Always available when you need us—day, night & weekends
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⚠️ Standard business hours only
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❌ Often outsourced with slow response times
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Comprehensive IT & Digital Solutions for Insurance Agencies
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Managed IT Services Full-service IT support, including 24/7 helpdesk, cloud solutions, and infrastructure management to keep your agency running smoothly.
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Cybersecurity & Compliance Protect your agency with NYDFS, CCPA, HIPAA-compliant security, cloud backups, and advanced threat protection against cyberattacks.
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Technology Consulting (Products We Don’t Sell) As a vendor-neutral IT partner, we recommend the best CRMs, AMS platforms, automation tools, and integrations to help your agency scale.
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Digital Marketing & Web Development We help insurance agencies grow online with SEO, Google Ads, website design, and content marketing tailored for the industry.
What Our Clients Say
Proudly supporting thousands of independent insurance agents like you.
Meet Brad Ruben
Brad Ruben is the President & Founder of Archway Computer, a company dedicated exclusively to IT solutions for insurance agencies. With over 30 years of experience, Brad has built Archway into the leading IT provider for independent insurance agencies, supporting 400+ agencies nationwide, including hundreds using Applied Epic daily.
As an Applied Systems IT Certified Solutions Partner, Brad and his team work with insurance agencies every day to eliminate tech headaches, optimize Applied Epic, and improve efficiency.
Schedule Your Free Applied Epic Consultation
Solve Applied Epic issues faster, optimize workflows, secure your data, and streamline your agency’s technology—all with an IT partner who knows insurance inside and out.