Effective Date: January 1, 2025
Last Updated: February 20, 2025

Welcome to Archway Computer. These Terms & Conditions outline the rules and guidelines for using our services, including our website, IT support, and SMS communications. By accessing our services, you agree to abide by these terms.

1. Acceptance of Terms

By using our services, you confirm that you have read, understood, and agree to these Terms & Conditions. If you do not agree, please do not use our services.

2. Description of Services

Archway Computer provides IT support, cybersecurity consulting, and managed services specifically for insurance agencies. Our services include, but are not limited to:

• 24/7 IT support and help desk services
• Cybersecurity solutions and compliance assistance
• IT consulting and software recommendations
• Digital marketing services
• SMS notifications and updates

3. SMS Terms of Service

By opting into SMS messages from Archway Computer, you agree to receive text messages related to:

• IT service updates and security alerts
• Appointment reminders and scheduling confirmations
• Account notifications and support assistance

Message Frequency: May vary based on service usage.
Message & Data Rates: Standard messaging and data rates may apply per your mobile carrier’s terms.
Opt-Out: You may opt out at any time by replying STOP to any SMS.
Help & Support: Reply HELP for assistance or visit https://www.myarchway.com.

4. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information when signing up for services.
• Use our services lawfully and in accordance with these Terms.
• Not misuse our website, software, or any communication channels.

Archway Computer reserves the right to terminate services if users engage in unauthorized or abusive activities.

5. Payment & Billing

For services that require payment, you agree to:

• Pay all fees as outlined in your agreement with us.
• Ensure timely payment to avoid service interruptions.
• Understand that fees are non-refundable unless otherwise stated.

6. Limitation of Liability

Archway Computer is not responsible for:

• Any direct, indirect, incidental, or consequential damages resulting from the use of our services.
• Any loss of data due to cyber incidents, service disruptions, or third-party actions.
• Any reliance on information provided on our website or through SMS messages.

7. Privacy & Data Protection

We take your privacy seriously. Please refer to our [Privacy Policy](Privacy Policy URL) for details on how we collect, use, and protect your personal information.

8. Changes to Terms

We may update these Terms & Conditions at any time. The updated version will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

9. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Archway Computer
5737 Kanan Rd # 330, Agoura Hills, CA 91301
Email: info@myarchway.com
Phone: (888) 361-9995

For more details, visit our Terms of Service at [Terms URL].