Client Overview
Founded in 1913, Korotkin Insurance Group (KIG) provides comprehensive insurance solutions, including commercial, personal, life, health, and disability coverages. Their commitment to delivering timely, cost-effective, and efficient service has made them a trusted partner for over a century.
Challenges Before Archway Computer
KIG had been facing significant technology challenges with their previous IT vendor, which lacked transparency and failed to meet the needs of their growing agency. Both local and remote users were frustrated by performance and connectivity issues, leading to delays and inefficiencies. Additionally, the vendor had set up an outdated and costly IT environment that was difficult to maintain, hampering KIG’s ability to operate efficiently. This configuration was no longer suitable for the agency’s needs, and the high maintenance costs were an ongoing concern.
Solution with Archway Computer
In December 2020, Archway Computer took over the management of KIG’s technology infrastructure and immediately began developing a strategic plan to address their needs. Archway identified Amazon Web Services (AWS) as the optimal solution to replace KIG’s aging data center. By migrating their systems to AWS, KIG would be able to scale its operations more easily, reduce costs, and benefit from enhanced security features that meet industry compliance requirements.
Archway’s approach was to consolidate KIG’s systems, streamline their processes, and move them to the cloud, which allowed the agency to reduce the IT overhead and reliance on physical hardware. The migration plan was carefully executed, ensuring minimal disruption to daily operations while maximizing the benefits of the new cloud-based system.
Results
Since migrating to AWS, KIG has seen a dramatic improvement in their technology performance and overall user experience. Employees can now work flexibly from any location without encountering speed or connectivity issues. The stability of all key applications, including email, spam filtering, and archiving features, has significantly improved.
KIG also realized substantial cost savings by eliminating the need for expensive hardware and software purchases. The scalability of AWS has enabled them to add computing capacity as needed without the high costs associated with maintaining their own data center. Archway’s expert management has provided KIG with a more secure and flexible system that continues to support the productivity of the entire agency.
Client Testimonial
“From start to finish, working with Archway has been a real pleasure. Mike led the project, and I can’t say enough about the fantastic job done by Orlando, Melvin, and the rest of the team. Orlando personally connected with all of our users one by one to set up the AWS portal—a huge task that was handled smoothly. Melvin managed the handoff of Office 365 features, and Dave worked behind the scenes on the AWS network setup. I’m incredibly impressed by the speed, responsiveness, and professionalism of the entire Archway team. Thanks to their efforts, we’re now more efficient, flexible, and saving on monthly costs.”
Korotkin Insurance Group
