How AI Can Help Keep Your Insurance Agency Secure
We spent most of #AIApril showing how AI can help insurance agencies automate the grunt work, streamline workflows, and save time. But there’s another side to AI that’s just as important — and honestly, it might matter even more: Cybersecurity. As an agency, you’re not just selling cyber policies — you’re a target yourself. And […]
10-Minute AI Wins: Practical Ways Insurance Agencies Are Saving Time with AI
If you’re in the insurance world, you’ve probably seen AI in the headlines — but what does it actually look like in a real agency? Not some big software rollout. Not a complete tech overhaul. What we’re seeing (and helping agencies with) are small, quick wins that make your team’s day a little easier — […]
How to Start Using ChatGPT in Your Insurance Agency
A quick demo, real examples, and a free prompt guide to help you get started with AI — no tech skills required. If you’ve heard of ChatGPT but aren’t quite sure how it fits into your agency’s workflow — or what to even type once you log in — you’re not alone. We talk to […]
AI for Insurance Agencies: What’s Hype vs. What Works
If you’re feeling a little behind on all the AI talk — you’re not alone. At Archway, we talk to agency owners, CSRs, producers, and ops managers every week who are interested in AI… but not sure where it fits into their agency, or even what it really means. This guide is built just for […]
Is Your Outdated Website Putting Your Agency at Risk?
Your website might look fine on the surface — but if it hasn’t been updated in years, it could quietly be creating cybersecurity risks for your agency. Today’s cyber threats don’t just target email systems or internal networks. Increasingly, insurance carriers and underwriters are looking at your entire digital footprint, including your public-facing website. Why […]
Landmark Admin Data Breach Exposes 800,000 Insurance Customers: What Agencies Need to Know
A recent data breach at Landmark Admin has exposed the personal information of 800,000 insurance customers, highlighting the growing cybersecurity threats facing the insurance industry. Forbes recently covered the breach in detail, emphasizing the risks and regulatory concerns agencies must address. What Happened? According to the Forbes report, cybercriminals gained unauthorized access to Landmark Admin’s […]
AI & Microsoft Copilot: How Insurance Agencies Can Work Smarter, Not Harder
Artificial intelligence (AI) is transforming industries, and insurance is no exception. With Microsoft Copilot, insurance agencies have a powerful tool to streamline daily tasks, improve client interactions, and boost productivity—all while staying secure. But what exactly is Microsoft Copilot, and how can insurance agencies use it to their advantage? What is Microsoft Copilot? Microsoft Copilot […]
NY Insurance Agencies: Are You Ready for the April 15th NY DFS Cybersecurity Deadline?
What Every New York Insurance Agency Needs to Know About 23 NYCRR 500 Compliance For New York-licensed insurance agencies, compliance with NY DFS 23 NYCRR 500 isn’t just recommended—it’s required by law. And with the April 15th annual cybersecurity attestation deadline fast approaching, now is the time to ensure your agency meets the latest regulatory […]
5 Ways Insurance Agencies Can Secure Their Microsoft 365 Accounts
Insurance agencies handle vast amounts of sensitive client data, making them prime targets for cybercriminals. Microsoft 365, the backbone of email, file storage, and daily operations for most agencies, has become one of the most frequently attacked platforms. The numbers are alarming: 60% of all cyberattacks start with Microsoft 365 account breaches The average cost […]
Why Is My Vertafore AMS360 Running Slow? Common Issues and Fixes
If you’re an insurance agency relying on Vertafore AMS360, you understand how crucial it is to have your agency management system (AMS) running smoothly. However, encountering slow performance can disrupt your workflow and frustrate your team. Fortunately, these issues are often fixable with the right knowledge and support. In this article, we’ll explore common reasons […]
Troubleshooting Hawksoft 6.0: Answering Top FAQs
With the release of HawkSoft 6.0, agencies are transitioning to a new cloud-based platform with enhanced capabilities. While the new system offers significant improvements, we understand that change can bring challenges. That’s why we’re here to ensure your transition is seamless. From troubleshooting issues to optimizing your network for HawkSoft Cloud, our team is ready […]
Preparing Vertafore Agencies for Success in 2025: Technology, Compliance, and Growth
As independent insurance agencies brace for the challenges and opportunities of 2025, leveraging the right technology and expertise is crucial. From navigating regulatory updates to adopting cutting-edge automation tools, agencies using Vertafore products need an IT partner who understands their unique needs. At Archway Computer, we’re proud to be a Vertafore Orange Partner, providing tailored […]
Applied Epic Support: How Archway Computer Helps Insurance Agencies Maximize Their AMS
How Archway Computer Supports Applied Epic Users As an Applied Systems Preferred Consultant Partner, Archway Computer is uniquely positioned to help insurance agencies maximize their investment in Applied Epic®. With decades of experience supporting insurance agencies exclusively, we provide tailored IT support and technology solutions to ensure your agency operates efficiently and securely. Applied Systems has […]
6 Digital Marketing Trends for Insurance Agencies in 2025
The digital marketing landscape for insurance agencies is rapidly evolving, and staying ahead requires a solid understanding of emerging trends. For 2025, a strong focus on social media, website optimization, SEO, PPC advertising, email marketing, and AI-driven tools will help your agency attract and retain clients. Let’s explore how to leverage these strategies effectively. 1. […]
2025 Cybersecurity Checklist for Insurance Agencies
As the insurance industry continues to evolve, cybersecurity remains a top priority for agencies in 2025. With increasing regulatory requirements, rising threats from cybercriminals, and the growing reliance on digital tools, ensuring your agency’s data and systems are secure is more critical than ever. This checklist will help your agency assess and strengthen its cybersecurity […]
Are You Aware of the Latest Compliance Regulations for 2025?
The insurance industry faces increasing pressure to meet strict compliance regulations, especially as cyber threats continue to evolve. For agencies like yours, falling behind could result in severe financial penalties, loss of client trust, and even legal action. If your agency is unsure about its readiness for 2025 compliance requirements, now is the time to […]
How to Authenticate a Domain with Epic DMS and Update CNAME Values
Overview The April 2024 release of Applied Epic introduces a modernized approach to DMS Email. This update allows emails sent from Applied Epic to be authenticated using the agency or brokerage’s own domain, helping to reduce the chances of these emails being marked as spam. To achieve this, agencies and brokerages need to update their […]
Microsoft 365 Prices Are Increasing – What You Need to Know
The New Commerce Experience also aims to bring customers into one-year or three-year subscription terms with Microsoft’s CSP partners (like Appriver)
5 Ways To Protect Your Independent Insurance Agency From Cyberattacks
With the rise in targeted cyberattacks against small to medium sized businesses, ensuring your independent insurance agency is protected from cyber criminals
What is Remote IT? Learn How It Can Revolutionize Your Insurance Agency
Prospective independent insurance agency clients often ask us, “If you’re located in California, how can you fix something if I need someone onsite?